Terms and Conditions

Last updated: November 15, 2025

Binding Legal Agreement

These Terms and Conditions constitute a legally binding agreement between you and Kindred Signal regarding your use of our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any provision of these terms, you must not access or use our website or services.

User Obligations and Conduct

Legal Compliance

You agree to use our website and services in compliance with all applicable federal, state, local, and international laws, regulations, and ordinances. You are solely responsible for ensuring that your use of our services does not violate any legal requirements in your jurisdiction.

Prohibited Conduct

When using our services, you agree not to engage in any activity that violates laws or regulations, infringes on intellectual property rights of others, transmits harmful or malicious code, viruses, or any destructive materials, harasses, threatens, or harms other users or third parties, impersonates any person or entity or misrepresents your affiliation with any person or entity, interferes with the proper functioning of our website or services, attempts unauthorized access to our systems, networks, or data, collects or stores personal information about other users without consent, uses our services for fraudulent purposes or to solicit illegal activities, or distributes spam, unsolicited communications, or commercial content without permission.

Content Guidelines

Any content you submit through our website must be truthful, accurate, and not misleading. You represent that you have all necessary rights to submit such content and that it does not violate the rights of any third party. Content that is defamatory, obscene, offensive, or otherwise inappropriate may be removed at our discretion.

Age Restrictions and Requirements

Our services are intended for use by individuals who are at least 18 years of age. By using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

If you are under 18 years of age, you may not use our services without the supervision and consent of a parent or legal guardian. Parents and guardians are responsible for the online activities of minors under their care.

User Responsibilities

Account Security

If you create an account or receive access credentials for any of our services, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.

Accurate Information

You agree to provide accurate, current, and complete information when communicating with us or submitting information through our website. You must promptly update any information you provide to maintain its accuracy and completeness.

Indemnification Obligations

You agree to indemnify, defend, and hold harmless Kindred Signal, its officers, directors, employees, agents, affiliates, and partners from any claims, demands, losses, liabilities, damages, costs, and expenses, including reasonable attorney fees, arising from or related to your use of our services, your violation of these terms, your violation of any rights of another party, or any content you submit or transmit through our services.

Privacy and Data Protection

You acknowledge that your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

Disclaimers and Warranties

No Warranty of Services

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. We expressly disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

Information Accuracy

While we strive to provide accurate and up-to-date information, we make no representations or warranties about the accuracy, reliability, completeness, or timeliness of any content or information on our website. The information provided is for general informational purposes and should not be relied upon as professional advice for specific situations.

Service Interruptions

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice or liability.

Limitation of Liability

To the maximum extent permitted by applicable law, Kindred Signal and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, whether arising from contract, tort, strict liability, or otherwise, resulting from your use or inability to use our services, any unauthorized access to or use of our servers or any personal information stored therein, any interruption or cessation of transmission to or from our services, any bugs, viruses, or other harmful components transmitted through our services, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content posted or transmitted through our services.

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you paid to us, if any, during the twelve months prior to the claim, or one hundred dollars, whichever is greater. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages, so some of the above limitations may not apply to you.

Third-Party Interactions

Our website may provide links to third-party websites or resources. We are not responsible for the availability, content, products, services, or privacy practices of these third-party sites. Any dealings you have with third parties found through our services are solely between you and the third party.

You acknowledge and agree that Kindred Signal shall not be responsible or liable for any damage or loss caused by or in connection with your use of any third-party content, goods, or services available through such sites or resources.

Dispute Resolution and Governing Law

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California and the federal laws of the United States, without giving effect to any principles of conflicts of law.

Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or relating to these terms or your use of our services shall be instituted exclusively in the federal or state courts located in San Francisco County, California. You submit to the personal jurisdiction of such courts and waive any objection to venue in such courts.

Informal Resolution

Before pursuing any formal legal action, we encourage you to contact us directly to attempt to resolve any disputes informally. Many concerns can be addressed more efficiently through direct communication.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Severability and Entire Agreement

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

These Terms and Conditions, together with our Privacy Policy and any other legal notices or agreements published by us on our website, constitute the entire agreement between you and Kindred Signal concerning your use of our services and supersede all prior agreements and understandings.

Modifications to These Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Material changes will be indicated by updating the "Last updated" date at the top of this page. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

We recommend that you review these terms periodically to stay informed of any updates. If you do not agree to any modification of these terms, you must discontinue your use of our services.

Questions or Concerns

If you have questions about these Terms and Conditions or need clarification on any provision, please contact us through the information provided on our Contact page. We are committed to addressing your concerns and ensuring you understand your rights and obligations when using our services.